5 signs you need to hire an RTO consultant for your business

5 signs you need to hire an RTO consultant for your business

At any given time your RTO may require the services of an consultant. This could be for reasons such as to obtain market information or for advice, skills, strategies and techniques that don’t exist in your business. An RTO consultant can provide solutions for a huge range of business issues and work with you on strategy, planning and problem-solving. According to ASQA an RTO consultant can be a good place to start if you are seeking assistance or expertise with issues related to initial registration or the registration renewal process. 

Compliance expertise:

RTOs may need to seek a consultant from outside the business when there is a lack of expertise internally. There are times when the skills needed for growth are not available inside an organisation. External consultants provide the skills and experience needed to complete a project or solve specific problems. Bringing in fresh eyes to review your systems and processes can be refreshing for your business. Sometimes when you have been working hard and looking at the same thing, it can be difficult to see the forest from the trees, however if you have a way of seeing the same process with different eyes or a different perspective you can  notice things that may not have been obvious before.


An RTO consultant like EDministrate specialising in compliance or quality issues can help a business avoid breaches and non-compliances. Adhering to legislative requirements and regulatory obligations can be complex and difficult to implement so hiring a compliance expert can save time, resources, and expenses in the long run.

New markets:

If your business is taking steps to break into a new market that you are unfamiliar with, whether it be a new delivery area or revenue stream, hiring an RTO consultant that has experience and expertise within that market can help you avoid certain risks and make your transition a more successful one. RTO consultants often have experience with similar projects and the cross-pollination of these ideas helps businesses grow and innovate.

Unfinished projects: 

The best RTO consultants will salvage all those delayed projects that you’ve been holding off for a while. Businesses can hire consultants for short-term projects without the expense of salary and on-costs providing maximum flexibility and minimal financial risk. A consultant’s contract ends once the project is completed. The biggest advantage in using a consultant for projects is that you don’t have to take staff off business as usual to finish them which would just get you caught up in an endless cycle of bottlenecks and frustration.

Decision Making:

Indecisiveness can take a toll on you and your team. If it doesn’t feel like your RTO is achieving growth as you expected, then your business may be stagnant. An experienced RTO consultant can help reinvigorate your organisation and identify barriers to your growth. They’ll help you identify ways to develop your business sustainably. When conflicts or problems arise, it’s wise to get an independent view on things. RTO consultants, being experts on strategies, can add perspective that might be absent when leaders get too close to a problem. These experts can help analyse problems, navigate internal politics, and offer unbiased solutions.

Risk Management: 

Are you making risky decisions that might impact on your ability to adhere to legislative or regulatory obligations and contractual requirements? The risk of not getting things right from the beginning far outweighs the cost of hiring a consultant. RTO consultants have extensive knowledge of trends and strategies. When RTOs encounter a problem which impacts productivity or growth, a consultant can help uncover data, define the problem, and recommend new approaches through an objective standpoint while mitigating risks to protect your business from potential regulatory action.

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CPP30115 Certificate III in Urban Pest Management transition period further extended until 29 September 2021

CPP30115 Certificate III in Urban Pest Management transition period further extended until 29 September 2021
ASQA has recently approved a further extended transition period for CPP30115 Certificate III in Urban Pest Management. The extended training, assessment, and certification issuance period for this qualification ends on 29 September 2021. ASQA had previously extended this qualification for all learners until 29 March 2021 and for Western Australian cohorts until 29 September 2021.

Implementing systems for self-assurance

Implementing systems for self-assurance

The definition of self-assurance according to the Oxford Dictionary is confidence in one’s own abilities or character. RTOs need systems in place to be able to confirm that they are compliant with the SRTOs 2015 and their students are meeting industry expectations. Implementing systems to ensure self-assurance will depend on the size of your RTO, the number of training products on scope and the risks associated with the training and assessment services you provide. Self-assurance is the process of RTOs accepting responsibility and accountability for their on-going performance and student outcomes. It is important to note that self-assurance is not self-regulation.  ASQA as the National Regulator will continue to ensure that RTOs meet their regulatory obligations and adhere to legislative requirements.

Annual declaration of compliance:

Part of the process of completing the annual declaration of compliance requires confirmation that your RTO is systematically monitoring compliance with the SRTOs 2015. To be able to do so you should include an analysis of data you have obtained from your RTOs internal audits, reviews or quality checks. One way to identify if you currently meet compliance obligations and have also done so in the past year is to utilize ASQA’s Self-Assessment Tool to assist in preparation of the annual declaration.  

Course reviews:

Using AVETMISS data such as completion rates and student outcomes when reviewing courses delivered can provide insight into how your RTO is performing. It is an effective way to determine what improvements your practices, systems and processes may require. Additionally, using feedback obtained from students and employers from sources such as your Quality Indicator Data enables RTOs to continuously improve services for clients. You can also refer to outcomes of validation activity and internal audits to determine if specific courses have areas of concern that need addressing.

Scope of registration: 

By reviewing the training products you have on scope at least annually you can determine if you continue to be sufficiently resourced and are managing your scope of registration appropriately in accordance with Clause 1.3. Your enrollment data should provide information on whether there is an on-going demand for the training products you are registered for and inform your decisions to change your RTOs scope of registration if necessary.

Internal audits: 

An effective internal audit programme will provide valuable data that identifies the risks in your training and assessment. Regular monitoring of your operations provides a CEO with assurance of the RTOs risk management, internal controls and governance processes. It also drives a regular cycle of continuous improvement within an organisation and accountability for meeting regulatory obligations and legislative requirements. Internal audits also identify areas where efficiencies or innovations need to be made.

Compliance Staff:

Whether you have dedicated compliance staff in-house or you outsource compliance experts like EDministrate when required it is critical that RTOs have the necessary expertise to quality assure it operations. The risk of non-compliance with regulatory obligations and legislative or contractual requirements is real and has severe consequences for your RTO that can lead to financial, legal and reputational impacts on your business. The role of compliance staff is vital in protecting your RTO from compliance risk and regulatory action. 

Other feature articles:

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The do’s and don’ts of creating an internal audit programme for your RTO

Preparing your ASQA CEO annual declaration response 






Governance changes for ASQA

Governance changes for ASQA
New governance arrangements to support ASQA’s continued evolution as a modern regulator were passed by the Australian Parliament on 24 August 2020. The agency’s new governance arrangements outlined in the National Vocational Education and Training Regulator Amendment (Governance and Other Matters) Bill 2020 will come into effect following assent and proclamation.

ICT Release 5.0 training products extended by ASQA until 31 December 2021

ASQA has recently approved an extended transition period for ICT Release 5.0 superseded and deleted training products (or view as PDF). The extended training, assessment and certification issuance period for this qualification ends on 31 December 2021.

ASQA has recently approved an extended transition period for ICT Release 5.0 superseded and deleted training products (or view as PDF). The extended training, assessment and certification issuance period for this qualification ends on 31 December 2021.  

Read more here:

Step by step guide to managing transition from superseded training products

Step by step guide to managing transition from superseded training products

On 12 August 2020 the Australian Industry and Skills Committee (AISC) approved updates to 16 training packages including the AUR; BSB; FNS; CPC; AMP; MAR; TLI; HLT; and UEE packages. It is expected that they will be released on TGA in October with a 12 month transition period. RTOs with training products on scope within these training packages should commence projects as soon as possible in anticipation of transitioning from the superseded training products to the replacement training products as these changes will require a significant amount of work for providers to implement.



RTOs should subscribe to the National Register of VET (TGA) to receive notifications when changes to training products are published including:

  • When a new version of a training package becomes available; or
  • When a training product is superseded


When a notification of change to a training product is received, RTO managers should schedule an initial planning meeting to commence a project to transition. Identification of the intended time frame to deliver the replacement training product should be discussed and agreed as early as possible as preparation will impact on your ability to market the replacement training product and recruit your student cohorts. Additional processes such as additions or changes to CRICOs registration or VSL approvals need to be considered to be ready to deliver as planned.

Resource development:

RTOs need to ensure that prior to commencement of delivery of a replacement training product they are resourced to deliver what is on scope and can demonstrate compliance with the SRTOs 2015 and the ASQA General Direction. Create a plan for development or updating of learning and assessment resources for all units identified in the training and assessment strategy for the replacement training product/s.

  • For existing learning and assessment resources the plan should identify required upgrades and improvements
  • Where no learning and assessment resources exist the plan should identify how they are to be developed (including purchasing of off-the-shelf resources)

The plan should clearly outline time frames for completion of development well before delivery of specific units of competency need to commence.

Transitioning students: 

RTOs must transition learners from superseded training products within specified time frames to ensure only currently endorsed training packages and accredited courses are delivered. Training products that lead to licensed or regulated outcomes may need to meet additional requirements. RTO management will need to identify the numbers of students currently enrolled in the superseded training product and if they will complete prior to the transition end date or if they will need to be transitioned to the replacement training product. The most effective way to identify what students need to be transitioned is to undertake a student transition mapping. If international students are undertaking a superseded training product and need to be transitioned into the replacement training product you need to consider CRICOs requirements and the impact on Confirmation of Enrollment (COEs). RTOs can continue to enroll students in superseded training products during the transition period so long as it is permissible under funding / contractual arrangements and the student is able to complete the training within the transition period. 

Adding training products to scope: 

When a new version of a training product is deemed equivalent to its predecessor it will be identified on TGA as “superseded and equivalent to” the previous version and will automatically be added to an RTOs scope of registration. If a training product is deemed not equivalent to its predecessor it will be identified on TGA as superseded and RTOs will need to make an application to ASQA to add the new version to their scope of registration.


In preparation for adding a replacement training product to scope RTOs should:

  • Develop strategies for the delivery of training and assessment that have been developed through effective consultation with industry
  • Ensure that trainers and assessors possess all of the relevant and required vocational and training/assessment competencies and can demonstrate industry currency in relation to the units of competency they will train/assess;
  • Ensure that sufficient, industry-relevant resources, facilities and materials to train and assess all units of competency in the training product are available

Other feature articles:

Planning essentials for RTOs

How to plan industry engagement activities effectively

Three planning resources every RTO manager should have in their toolkit







National VET Regulator Act changes to be enacted

The legislative changes will affect how ASQA publishes current and historic information regarding RTOs, and improve ASQA's ability to quickly respond to regulatory breaches

The legislative changes will affect how ASQA publishes current and historic information regarding RTOs, and improve ASQA’s ability to quickly respond to regulatory breaches. Over the next 12 months, changes to legislation will come into effect to support recent amendments to the National Vocational Education and Training Regulator Act (NVR Act).
Read more here: https://www.asqa.gov.au/news-events/news/changes-national-vocational-education-and-training-regulator-regulations