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  • Complaints and Appeals Package

    AUD $ 300.00
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    Complaints and Appeals Package

    This package contains policies, procedures, forms and templates relating to RTO complaints and appeals.

    • Complaints and appeals policy
    • Complaints and appeals procedure
    • Complaints and appeals register
    • Complaint form
    • Appeal of assessment decision form
    • Complaint feedback acknowledgement letter template
    • Complaint feedback extension letter template
    • Complaint feedback referral letter template
    • Complaint advise outcome letter template
    • Vexatious complaint response letter template
    Category:
    AUD $ 300.00
  • Data Provision Requirements Package

    AUD $ 200.00
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    Data Provision Requirements Package

    This package contains procedures, forms and templates relating to AVETMISS and quality indicator data

    • Quality Indicators Reporting Procedure
    • AVETMISS Reporting Procedure
    • AQTF Learner Questionnaire Form (pdf format)
    • AQTF Employer Questionnaire Form (pdf format)
    • EDministrate Learner Questionnaire (google form)
    • EDministrate Learner Questionnaire Responses (google sheet)
    • EDministrate Employer Questionnaire (google form)
    • EDministrate Employer Questionnaire Responses (google sheet)
    Category:
    AUD $ 200.00
  • RTO Forms

    AUD $ 30.00
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    RTO Forms

    Customisable individual forms developed by RTO compliance professionals in editable formats so you can add your own branding and incorporate into your existing Quality Management System.

    • Appeal of assessment decision form
    • AQTF Learner Questionnaire Form (pdf format)
    • AQTF Employer Questionnaire Form (pdf format)
    • Complaint Form
    • EDministrate Employer Questionnaire (google form)
    • EDministrate Learner Questionnaire (google form)
    • EDministrate Employer Questionnaire Responses (google sheet)
    • EDministrate Learner Questionnaire Responses (google sheet)
    Category:
    AUD $ 30.00
  • RTO Procedures

    AUD $ 50.00
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    RTO Procedures

    Customisable individual procedures developed by RTO compliance professionals in editable formats so you can add your own branding and incorporate into your existing Quality Management System.

    • Acceptable Qualifications for Trainers and Assessors Procedure
    • Assessment Procedure
    • AVETMISS Reporting Procedure
    • Complaints and Appeals Procedure
    • International Marketing and Recruitment Procedure
    • International Student Admissions Procedure
    • International Student Complaints and Appeals Procedure
    • International Student Deferral, Suspension, Withdrawal and Cancellations of Enrolment Procedure
    • International Student Transfer Between Registered Providers Procedure
    • International Students Under the Age of 18 Management Procedure
    • Quality Indicators Reporting Procedure
    Category:
    AUD $ 50.00
  • RTO Templates

    AUD $ 30.00
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    RTO Templates

    Customisable individual forms developed by RTO compliance professionals in editable formats so you can add your own branding and incorporate into your existing Quality Management System.

    • Assessment Coversheet Template
    • Assessment Mapping Matrix Template
    • Complaint Feedback Acknowledgement Letter Template
    • Knowledge Questions Assessment Task Template
    • Policy Template
    • Procedure Template
    • Training and Assessment Strategy Template
    Category:
    AUD $ 30.00