All EDministrate products can be downloaded by customers in the provided format upon purchase. Should there be any difficulties experienced with downloading the purchase you should contact ad***@ed**********.au in the first instance to try and resolve the issue. The issue must be communicated to EDministrate within 24 hours of the purchase not being able to be downloaded. Claims for products that cannot be downloaded or errors in the download process lodged with EDministrate after this date will be considered on a case-by-case basis. Any claim made after 48 hours post purchase of the product will not be investigated or refunded.

EDministrate or its staff accepts no liability to any person or organization for any direct errors or omissions, incidental or consequential damages resulting from the use of its products or services.

EDministrate does not provide a refund for purchases where a product has been provided in working order and your have made an error in your choice or changed your mind. EDministrate complies with Queensland Legislation (Fair Trading Act 1989) and other applicable consumer law where required.

Limited Liability

These Terms do not affect the rights, entitlements and remedies conferred by the Trade Practices Act 1974. EDministrate is not subject to, and you release us from, any liability (including but not limited to consequential loss or damage) because of any delay in delivery or fault or defect in the goods. You acknowledge that EDministrate is not:

  • Responsible if the Goods do not comply with any applicable safety standard or similar regulation; and
  • Liable for any claim, damage or demand resulting from such non-compliance. If any statutory provisions under the Trade Practices Act 1974 or any other statute apply to the contract between EDministrate and you (Contract) then, to the extent to which we are entitled to do so, EDministrate’s liability under the statutory provisions is limited, at the Company’s option, to:
  • Replacement or repair of the Goods or the supply of equivalent Goods; or
  • Payment of the cost of replacing or repairing the Goods or of acquiring equivalent goods; and in either case, the Company will not be liability for any consequential loss or damage or other direct or indirect loss or damage.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This website must not be framed on any other site, nor may you create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trademarks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this website are in no way associated, linked or affiliated with and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to EDministrate.


You agree to indemnify, defend and hold harmless its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this website or your breach of the Terms of Service.


EDministrate shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this website.


If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.


We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or feedback.


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law

The Terms and the Contract shall be governed by the law in Queensland and the parties submit to the courts of Queensland in respect of any dispute arising.