Is our Education System failing business and the economy?
An Australian company has identified 20 of the most important attributes needed to succeed in the jobs of the future. Take a look at the list.
An Australian medical technology company has had to think outside the box to find their ideal staff members.
As with many non-traditional industries who lean on robotics and automation, Stryker is constantly trying to fill roles from degrees and jobs that don’t yet exist.
This makes hunting for new staff or creating a list of requirements for perspective employees difficult, so the company has launched a new concept to pinpoint the emotional and physical attributes for its perfect worker of the future.
Senior director of human resources Erin Cramlet said the company used extensive research as well its own expertise to identify 20 of the most important human attributes to succeed in a role working alongside robots and automation.
“We really had to take a step back and think … what type of people do we really need for this?” she told news.com.au.
“For us it wasn’t that conventional wisdom of looking at resumes, it was what are those characteristics that we’re going to need from individuals and then we can train them up with new technology.
“One of the things that we’re experiencing, and I don’t know if other industries are as well, but we have jobs that didn’t exist four years ago.”
And this is how Jamie was born.
Australian illustrator Anthony Calvert moulded the perfect worker of the future out of necessary attributes, including agility and adaptability, active listener, purpose driven, lifelong learner, good under pressure and an entrepreneurial spirit.
INCREASED BRAIN VOLUME
Stryker says the more robotics and automation is used in the workforce, the more vital human qualities will be.
“The worker of the future will need human-centric skills in influence, negotiation and judgment,” the company said.
“At the same time, the rise in automation will continue to demand a greater focus on creative roles and creative skills, as well as lifelong learning to support an ever-evolving workplace.”
LARGER EYES AND EARS
“With a heightened focus on emotional intelligence, the worker of the future will require greater capabilities in emotional connection, active listening, collaboration and data interpretation.”
LONG AND DEXTEROUS FINGERS
“Increasing interaction with technology will mandate greater digital literacy, while the rate of change in the workforce will require agility and adaptability.”
MORE FLEXIBLE NECK AND VOCALS
“Impactful communication will become increasingly important, particularly for the exchange of information between people.”
“Tomorrow’s workers are seeking out purposeful lives, are value driven, ethical and authentic.”
Mrs Cramlet said she found this final attribute the most intriguing.
One of the acquired businesses of Stryker, Mako, is robotic technology used for joint replacement surgery. This core business has attracted physiotherapists who are eager to evolve their skills to help make sure the surgery and recovery is a success.
“I find that the workers we’re bringing in are attracted to us not just because they can have a successful career and do great things professionally but because of our purpose,” Mrs Cramlet told news.com.au.
“It’s been really interesting because we’ve gone out to completely different industries.
“They’re attracted to us because of the heart of our organisation, because of the purpose of what we do and that really resonates with them.”
The HR expert disputes the prevailing fear robotics and automation will lead to job losses in the future.
“As I’ve watched technology come more and more into the workforce, I find that there’s analysis paralysis,” she said.
“The genius isn’t now just in coming up with the information, the genius is in understanding that, gaining insight and making a lot of information really simple.
“And I don’t think a machine or technology could ever do that, it’s got to be people.”
TWENTY SKILLS NEEDED FOR THE FUTURE OF WORK
1. Impactful communicator
2. Active listener
3. Team player and collaborative
4. Emotionally connected
5. Result orientated
6. Lifelong learner
7. Human centric
8. Influencer and negotiator
9. Value driven and ethical
10. Purpose driven
11. Good under pressure
14. Strong judgment
16. Entrepreneurial spirit
17. Problem solver and critical thinker — design thinking
18. Data interpreter
19. Agility and adaptability
20. Digitally literate
Pearson, the British education conglomerate, has set aside $50 million to participate in Series A and Series B financings for education startups, including boot camps, next-gen assessment and credentialing platforms, learning tools and augmented reality technology.
“Because education will look very different in 2030, Pearson, like learners all over the world, will need to continue to learn, adapt and reinvent itself: finding new business models, incorporating emerging technologies into its products and services, and finding new ways to collaborate with education institutions, government, and businesses,” the company wrote in a statement announcing Pearson Ventures.
To keep up with the emerging technologies changing the future of education, Pearson Ventures will back up to five companies per year over the next three years. Pearson’s director of portfolio management Owen Henkel tells TechCrunch the team will not lead rounds, purchase large stakes in startups or dictate terms. Pearson Ventures will instead only co-invest alongside experienced institutional investors.
Henkel adds that Pearson Ventures will not operate as an acquisition pipeline.
“The only reason this is worth Pearson’s time is if we can learn important things about markets that are important to us,” Henkel told TechCrunch. “It’s about keeping Pearson’s ear to the ground in relevant markets and verticals. If we don’t have the knowledge of the space, we won’t know where it’s going.”
Pearson will look for potential investments all over the world. In addition to providing capital, it will connect its portfolio companies with its in-house experts in content, product design, business development and market expansion. Pearson Ventures is the latest iteration of Pearson’s Affordable Learning Fund, which has spent $20 million to date on equity stakes in various education companies.
“For us, it’s about learning, not about staking our flag in something we want to buy later,” Henkel said. “We are being really intentional in explaining why we’d be a good partner to startups and why you’d want to have us on your team.”
Issues like small business funding and payment times have been prominent in recent policy debates but the small business community is not convinced it will get a large slice of the government’s multi-billion dollar war chest in Tuesday’s budget.
“It’s going to go to voters. First of all to individuals, second of all to Australian-based small businesses,” BDO tax partner Mark Molesworth predicts.
In that environment business groups and experts have pinned their hopes on three key areas in the lead-up to budget 2019: digitisation, training and investment policies.
Smaller operators called strongly for an overhaul of vocational education in the lead up to the government’s mid-year statements and pressure is still on to see a clear national plan for training and TAFE in the budget papers.
Council of Small Business Organisations Australia chief executive Peter Strong expects to see a new blueprint that he hopes will focus on stronger links between educators and industry.
“What I hope is that it’s empowering of industry and we’re hoping it’s not just a focus on apprenticeships,” he says.
Minister for small and family business Michaelia Cash has been tight-lipped on specific budget policies but outlined back in December the government would continue to focus on training policies, particularly for regional communities.
The local startup community has also been crying out over technology skills shortages and asking for a broader plan to develop tech talent.
“Our education sector needs to really take a look at itself on how we’re teaching modern technologies,” Oceania growth lead at EY, Rob Dalton, says.
Dalton hopes to see a broader innovation plan emerge once more, including a strategy for developing startup skills and generating startup investment.
I get to see a lot in the emerging company sectors around the world. We are not being as proactive here as others are.
Rob Dalton, EY.
“It’s a really important area, and I get to see a lot in the emerging company sectors around the world. We are not being as proactive here as others [overseas] are,” he says.
From cyber security to the introduction of single-touch payroll to all Australian businesses, digitisation has been a key policy theme of 2018 and 2019.
Molesworth hopes to see some incentives and support mechanisms in the budget papers for smaller operators to upskill and prepare to use new digital systems well.
“There are lots of sticks out there at the moment and not many carrots,” he says.
Managing director of small business accounting firm Xero, Trent Innes, agrees there should be a clear way for companies to check their progress on digital with experts.
“We would like to see an incentive for small businesses to interact with advisers for information and help on digitisation,” he says.
Minister Cash says digital capability is a key focus of the small business portfolio.
“We want Australian small businesses to remain competitive and helps them to thrive in the digital economy by helping them get online, establishing digital infrastructure, investing in cyber security, and upskilling Australians,” she says.
There’s hope the government will clarify its position on the future of the instant asset write-off scheme and the research and development tax incentive scheme.
The instant asset write-off scheme has been pledged until 2020 but this has not yet been legislated. The policy allowing businesses to immediately write down the value of assets has been widely popular across the community, but Mark Molesworth believes it may get lost amongst other bigger measures.
“Businesses, you really can’t rely on it,” he says.
The government has been contacted for comment on the long-term future of the scheme and says the bill to extend the policy to 2020 will be part of a range of measures it will try to pass in the final sitting days of parliament.
The government attempted to make changes to the research tax scheme at the beginning of the year to cap amounts that could be claimed, but this has been temporarily shelved after a senate committee report found more detail of the impacts needed to be hashed out.
Dalton says attempts to change the scheme didn’t make sense in the context of boosting the economic returns startups can bring.
“The majority of the startups really require it – they rely on that funding [through the offset]. It’s often a runway to their success.”