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  • AUD $ 300.00
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    This package contains policies, procedures, forms and templates relating to RTO complaints and appeals.

    • Complaints and appeals policy
    • Complaints and appeals procedure
    • Complaints and appeals register
    • Complaint form
    • Appeal of assessment decision form
    • Complaint feedback acknowledgement letter template
    • Complaint feedback extension letter template
    • Complaint feedback referral letter template
    • Complaint advise outcome letter template
    • Vexatious complaint response letter template
    Category:
    AUD $ 300.00
  • AUD $ 200.00
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    This package contains procedures, forms and templates relating to AVETMISS and quality indicator data

    • Quality Indicators Reporting Procedure
    • AVETMISS Reporting Procedure
    • AQTF Learner Questionnaire Form (pdf format)
    • AQTF Employer Questionnaire Form (pdf format)
    • EDministrate Learner Questionnaire (google form)
    • EDministrate Learner Questionnaire Responses (google sheet)
    • EDministrate Employer Questionnaire (google form)
    • EDministrate Employer Questionnaire Responses (google sheet)
    Category:
    AUD $ 200.00
  • AUD $ 50.00
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    Customisable individual policies developed by RTO compliance professionals in editable formats so you can add your own branding and incorporate into your existing Quality Management System.

    • Assessment policy
    • Complaints and appeals policy
    Category:
    AUD $ 50.00